Supporting Your Next Fibre Project

Supporting Your Next Fibre Project

Whether you are in the early stages of deciding what to do with your raw fleece/fibre or are a seasoned and returning customer, we are delighted to offer our help at all stages of your journey. We aim to make the experience as clear, smooth and enjoyable as possible for you so that you feel well informed at every stage and receive the finished product of your choice and dreams – we always aim to exceed your expectations.

Here’s how we can add value:

Book your free 30-minute session with one of our team to discuss your project idea, whether you are at the initial concept stage or have a firm plan in place. We can guide you through the options available from reviewing the the type of raw fleece/fibre that you have and what can be made with it, to sourcing traceable fibre on your behalf.

Supporting Your Next Fibre Project The Natural Fibre Company

Supporting first time customers – if you are processing your fibre with us for the first time, we can host a mill tour so that you can see where the magic happens and meet the team who will be handling your fibre. We also give an introductory discount to new customers placing their first order with us.

Supporting Your Next Fibre Project The Natural Fibre Company

Arranging your carriage services for you – We can make your fibre journey easier, working with our appointed courier we can arrange collection of your prepared/packed fibre in NFC sacks and then returning your finished product to you or forwarding to your preferred onward address.

Supporting Your Next Fibre Project The Natural Fibre Company

Photography/video footage for your own marketing – if you need some photos or raw video footage of your fibre being processed in the mill at specific stages, for your own marketing purposes, we can supply this as an additional service. Just let us know at time of placing your order.

Supporting Your Next Fibre Project The Natural Fibre Company

We always welcome feedback and ideas of how else we can best support you on your fibre journey with us, so please let us know.

Alpaca blankets made from yarn processed at The Natural Fibre Company
Beki, our Business Development Manager and Mary of CHAT Chy Lowen Alpacas, with her alpaca blankets made from yarn processed at The Natural Fibre Company